4.9 As someone who loves to experiment with different fragrances, Scentbird has become an essential part of my monthly routine. I often find myself reaching for the app during my morning coffee ritual. While sipping my brew, I browse through the latest arrivals and read reviews from fellow fragrance enthusiasts. It’s a delightful way to start my day, and I love the anticipation of receiving a new scent each month.
Another scenario where the app shines is during my travels. Recently, I took a weekend trip to the beach, and I packed my Scentbird vial without a second thought. It fit perfectly in my travel pouch, and I was able to refresh my scent after a long day in the sun. The convenience of having a variety of fragrances at my fingertips makes it easy to switch things up based on my mood or the occasion.
The Scentbird app is user-friendly and visually appealing, with a clean layout that makes navigation a breeze. Upon opening the app, I’m greeted with a vibrant homepage showcasing featured fragrances and personalized recommendations. The workflow is intuitive; I can easily browse, filter, and select my desired scents without any hassle.
One of my favorite features is the fragrance quiz, which is both fun and insightful. After answering a few simple questions about my preferences, I received a curated list of scents that I might enjoy. This personalized touch made me feel like the app truly understood my taste. Overall, my experience with the app has been seamless, and I appreciate the attention to detail in both design and functionality.
Scentbird operates on a subscription model, with plans starting at $16.95 per month. This price includes one 30-day supply of your chosen fragrance, which I find to be a great value considering the quality of the scents available. Additionally, there are options for multi-month subscriptions that offer discounts, making it even more appealing for fragrance lovers like myself.
The Scentbird team is proactive in providing updates and support. I’ve noticed regular app updates that enhance functionality and introduce new features, which keeps the experience fresh. Whenever I’ve had questions or needed assistance, their customer support has been responsive and helpful, ensuring that I feel valued as a subscriber. This level of support adds to my overall satisfaction with the service.
As an American user, security and privacy are paramount when using any app, and Scentbird does a commendable job in this regard. The app is available on both the App Store and Google Play, ensuring that it meets the necessary security standards for mobile applications.
When registering for an account, Scentbird requires basic personal information, such as your name and email address. I appreciate that they don’t ask for excessive data, which helps me feel secure about my privacy. Additionally, the app does not bombard users with ads, and I have not noticed any intrusive tracking behavior, allowing me to enjoy my fragrance journey without feeling overwhelmed by marketing tactics.





just about the app not its products. not very interactive friendly. had to re-download and delete the old app for some reason instead of updating - and the old app was no longer in the app store but still on my phone. can't click on any product in the cart to show the product info, you have to go and search it up and remember the name. search doesn't work under some segments in the app. can't click and or zoom in anywhere if you needed to. and there is no wishlist.





If payment method doesnt go through you cant run the same card again you need to put a different card on file. Which is the most ridiculous thing ive ever experienced with subscriptions. If it wasnt for that id give it 4 stars easily maybe 5 however not being to use the card i have on file after it being declined 1 time is so beyond ridiculous.





UPDATE: App is no longer glitchy, it's just trash. Recently I can't even access my account through the app. Their new security feature requires you to enter your email and then you get a login code. Well, I don't ever receive the login code so I end up just having to login through my browser. So much work and such a waste of time. I've been a member for 10yrs & my experience keeps getting worse, not to mention their site is just so bloated now. It's a visual headache.





Worst company ever! Do not download, do not purchase anything from them. Once you're subscribed it is extremely hard to cancel. Even after I canceled 3 months later they decided to just start sending me subscriptions again. I cannot edit my credit card information and remove it. So now I had to contact my bank to cancel the card. This company is the worst!





do not subscribe. they make it extremely difficult to get out of the subscription. there's no option to cancel your sub on their website, they say you can email them to cancel, but that doesn't work. I tried emailing twice in two different months and was charged again. only way to cancel is by downloading their app and inflating their app numbers. 0/10 i do not recommend. worst business ever
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions or feedback through the app or the customer support section on the Scentbird website, allowing them to share their thoughts and improve the service.
Yes, Scentbird Monthly Perfume Box collects personal data such as your preferences and shipping information to enhance your experience and manage subscriptions.
The app primarily requires an internet connection to function effectively, but users may be able to access some previously downloaded content offline.
Users can cancel their subscription directly through the app or by logging into their account on the Scentbird website, following the cancellation instructions provided.
Subscription costs can vary, but typically they range around $15 to $18 per month, depending on the plan and any promotional offers available.
Unfortunately, your customer number is unique and cannot be changed. If you have issues, please contact customer service for assistance.
Yes, customer service can assist you with changing your shipping address after you log in to your account. Just reach out for help.
You can contact customer service via the help section on our website or by emailing support
You can reset your password by clicking the "Forgot Password" link on the login page and following the instructions sent to your email.
To activate your account, click the activation link sent to your email after sign-up. If you don't see it, check your spam folder.