4.7 The USPS MOBILE® app is a powerful tool for anyone who regularly interacts with the United States Postal Service. With its user-friendly interface and robust features, it simplifies the mailing process and enhances the overall experience. Here are some of the standout features that make this app a must-have:
As someone who frequently sends and receives packages, the USPS MOBILE® app has become an integral part of my daily routine. For example, I often send birthday gifts to friends and family across the country. Instead of making a trip to the post office, I can simply package the gift, create a shipping label using the app, and schedule a pickup right from my front porch. This convenience is a game-changer, especially during busy seasons like the holidays.
Additionally, I use the app to track my incoming packages. Just last week, I ordered a new gadget, and I was able to monitor its journey from the warehouse to my home. The real-time updates kept me informed and excited about its arrival, making the whole experience much more enjoyable.
The user interface of the USPS MOBILE® app is intuitive and straightforward. Upon opening the app, I am greeted with a clean layout that makes navigation a breeze. The main features are easily accessible, and I appreciate how quickly I can switch between tracking, scheduling pickups, and finding post offices. The performance is smooth, with minimal loading times, which is crucial when I’m in a hurry.
One of my favorite aspects of the app is the Informed Delivery feature. It’s like having a sneak peek into my mailbox! The notifications are timely, and I love that I can see images of my incoming mail. Overall, my experience with the app has been overwhelmingly positive, and it has significantly streamlined my mailing tasks.
The USPS MOBILE® app is completely free to download and use, which is a significant advantage. There are no hidden fees or subscription costs associated with its features. This accessibility makes it an excellent tool for anyone who uses USPS services, whether for personal or business needs.
USPS is committed to keeping the app updated with new features and improvements. I’ve noticed regular updates that enhance functionality and fix any bugs. Additionally, the support options are robust; if I ever encounter an issue, I can easily access help through the app or the USPS website. Their customer service is responsive, which adds to my overall satisfaction with the app.
As an American user, security and privacy are paramount when using any app, especially one that handles personal information like the USPS MOBILE®. The app is available on both the App Store and Google Play, ensuring that it meets the necessary security standards for mobile applications.
When registering for the app, I was required to provide some personal data, including my name and address, which is standard for shipping services. However, I appreciate that USPS has a clear privacy policy outlining how my data is used and protected. There are no intrusive ads or excessive tracking behavior, which is a relief. The app focuses on providing a seamless user experience without compromising my privacy.
In conclusion, the USPS MOBILE® app is a reliable and efficient tool for anyone who regularly uses postal services. Its features, user-friendly design, and commitment to security make it a standout choice in the realm of mailing applications.





Very slow and doesn't propagate all your tracking right away, and some features like "informed delivery" still takes you to web browser. It doesn't stay within the app so you can make more specific changes like to account info, or to specific tracking number, or even file a dispute or make a complaint about a courier not following delivery instructions like you can with Amazon. Those changes can only be done via web version which negates the whole purpose of even using this app. Do better!





really slick app. works pretty good for what I use it for. which is tracking incoming and recently delivered mail and packages. I recently used it to initiate a change of address and it worked very well. I learned to click the password blank instead of the username to make my android phone auto fill both boxes. took a few tries to get the hang of the navigation but after getting used to it I can get to where I want In 3 to 4 clicks





The old version was much better and much more accurate. The new version, often, if you add a tracking number, the new version will add the same tracking number again so then you see a double in the app. other times the app doesn't add the tracking number so you need to manually. Also, the emails we now get about it often domt state some packages being delivered today in the daily email even though it states, they are in the app. also, it would be nice if you start posting a picture of a pkgs





Been using this app for several months now, and I like it as I can screen my mail so I don't have to go out every single day, but only when "important" mail, such as the dreaded monthly bills that we all get that we'd like to put in the circular file, but can't 😄, and family correspondence, to name a few. I can even tell when I have packages coming as well. The app allows you to purchase stamps and other items as well.





I've been using it for quite some time, especially the Informed Delivery function. It works well. The biggest issue is that there are often letters/cards/etc that are not logged in regardless of their size, shape, or configuration, thus not included in the Informed Delivery email; with today's technology any package should be able to have a pic of its label taken and have the pic processed into the ID system so we know what is on the way. Package/mailer tracking starts when label is generated.
Review Source: Google Play store public user reviews.
Yes, users can submit feedback through the app or the USPS website.
Yes, the app collects personal data to enhance user experience and provide services.
Some features may be accessible offline, but full functionality requires an internet connection.
Since there is no subscription, you can simply uninstall the app if you no longer wish to use it.
There is no subscription fee; the app is free for all users.
You can contact USPS Mobile customer service by calling 1-800-ASK-USPS (1-800-275-8777) or visiting their website for support.
To activate your USPS Mobile account, download the app, create an account, and follow the prompts to verify your email and set up your profile.
To log in, open the app, enter your USPS account email and password, then tap "Log In."
The customer number for USPS Mobile is typically your USPS account number, which you can find in your account settings or on your shipping labels.