4.7 CarGurus: Used & New Cars is a powerful app designed to simplify the car buying and selling process. With its user-friendly interface and robust features, it stands out in the crowded automotive marketplace. Here are some of the core features that make this app a must-have for anyone in the market for a vehicle:
As someone who frequently finds themselves in need of a reliable vehicle, I often turn to the CarGurus app during my car-buying journey. Recently, I was in the market for a family-friendly SUV. I started my search while sitting in my living room, scrolling through the app on my tablet. The comprehensive search filters allowed me to specify my preferences, such as the make, model, and price range. I even set alerts for new listings, ensuring I was always in the loop. On weekends, I would use the app to schedule test drives at local dealerships, making the entire process seamless and efficient.
The user interface of CarGurus is intuitive and visually appealing. Navigating through the app feels effortless, with well-organized categories and a clean layout. I particularly appreciated the way the app presents information; each listing includes high-quality images and detailed descriptions, making it easy to compare options. The performance is smooth, with quick loading times and responsive features. After using the app for a few weeks, I felt confident in my ability to find the right vehicle. The overall experience was enjoyable, and I found myself returning to the app frequently to check for updates and new listings.
CarGurus is free to download and use, which is a significant advantage for budget-conscious users. While the app does offer premium features, such as enhanced search capabilities and additional alerts, the basic functionalities are more than sufficient for most users. I appreciated that I could access a wealth of information without any upfront costs, making it an excellent resource for anyone looking to buy or sell a car.
The CarGurus app is regularly updated, ensuring that users have access to the latest features and improvements. I noticed that the developers are responsive to user feedback, often implementing suggestions that enhance the overall experience. Customer support is readily available through the app, with a dedicated help section that addresses common questions and concerns. I reached out once with a query about a listing, and I received a prompt and helpful response, which further solidified my trust in the app.
As an American user, security and privacy are paramount when using any app, especially one that deals with personal data. CarGurus is available on both the App Store and Google Play, which adds a layer of credibility. The app requires users to register with basic personal information, such as an email address, but it does not ask for sensitive data like Social Security numbers or financial information upfront.
In terms of ads and tracking behavior, I noticed that CarGurus does display ads, but they are relevant to my interests and do not feel intrusive. The app also provides options to manage privacy settings, allowing users to control how their data is used. Overall, I felt secure using the app, knowing that my information was handled responsibly and that I had control over my privacy settings.





CarGurus Take the Pain Out of Shopping for a Car. I've tried all of the car shopping apps, but I keep on going back to CarGurus. Their app is easy to use. The filters are easy to set. They actually work, so I just see the cars that I'm interested in. And, they seem to have a larger selection of cars than the other apps. They put the fun back into shopping for a car. It's hard to decide which car to select. I can only get one.





Basic features are broken. You can't create a search for a car unless there's at least one car in your area matching the search, otherwise it disables the search button. Another issue is if I create a search and subscribe to emails, it will spam me daily with "suggested" cars that don't even match the search criteria. It keeps checking the delivery options box on my search even though I didn't save it with it. If that doesn't sound right to you you need to familiarize yourself with your own app.





They are using your search against you. The price this morning on a car we were looking at last night has increased. I believe it's tied to us because there isn't suddenly interest in this one make/model of car. Either that or they are lowballing to get you to come see the car. Either way, this app allows dealers to bait and switch on price.





I like this app, save for one GLARING shortcoming: I can't see the cars that I've saved to my list that have been sold, so for example I have 34 saved cars, yet only 21 pull up. I want to be able to see even the ones that sold, so I can look for similar cars/features in the future. Currently, I have no idea which items were sold or taken down of the 13 missing saved cars on my list, and THAT'S frustrating.





The listing are mostly from dealers, and there's no indication whether a particular dealer is reliable or not. You know what people say about used car salesmen.. The app itself often have technical glitches. For 2 days in a row it's showing message like "technical difficulties". Once I save a search it starts to send me emails . Not useful app. Seems to be supported by the less than reputable used car industry.
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions or feedback through the app's support or contact options, which are typically found in the settings or help sections of the app.
Yes, CarGurus: Used & New Cars may collect personal data to enhance user experience and improve services, but it adheres to privacy policies to protect user information.
CarGurus: Used & New Cars primarily requires an internet connection to access up-to-date listings and features, so offline use is limited.
Since the app is free and does not require a subscription for its main features, there is no subscription to cancel. Users can simply uninstall the app if they choose to stop using it.
The app does not require a subscription for its core features, as it is free to use. However, certain premium features may be available for a fee.
Yes, if you're having trouble activating your account, contact customer service for assistance through their support channels.
To activate your CarGurus account, check your email for a confirmation link and click it to complete the activation process.
You can check the status of your request by logging into your CarGurus account and visiting the support section for updates.
You can reach CarGurus customer service by calling their support number listed on the website or using the live chat feature for immediate help.
You can update your customer number by logging into your account and navigating to your account settings.