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CarGurus: Used & New Cars

CarGurus: Used & New Cars

4.7
Rating
/ Downloads
3.43 Version
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Information

  • Category: Auto & Vehicles
  • Price: 0
  • Age Rating: Everyone
  • Available on: /
  • Developer: CarGurus, Inc
  • Updated on: Jul 3, 2026
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CarGurus is your ultimate companion for buying and selling new and used cars. With a user-friendly interface, it helps you find the best deals from trusted dealers and private sellers. Explore a vast inventory, compare prices, read expert reviews, and access valuable insights to make informed decisions. Whether you're searching for your dream car or looking to sell, CarGurus simplifies the process, ensuring you get the best value every time. Drive smarter with CarGurus!

Features & Highlights

CarGurus: Used & New Cars is a powerful app designed to simplify the car buying and selling process. With its user-friendly interface and robust features, it stands out in the crowded automotive marketplace. Here are some of the core features that make this app a must-have for anyone in the market for a vehicle:

  • Comprehensive Search Filters: The app allows users to filter searches by make, model, price range, mileage, and more. For instance, when I was looking for a reliable used sedan under $15,000, I was able to narrow down my options quickly, saving me hours of browsing.
  • Price Analysis Tool: CarGurus provides a unique price analysis feature that shows whether a listing is a good deal based on market trends. I found this particularly useful when I stumbled upon a listing that seemed too good to be true; the app confirmed it was indeed a great deal, giving me the confidence to move forward.
  • Dealer Ratings and Reviews: The app includes ratings and reviews for dealerships, which helped me avoid potential pitfalls. When I was considering a dealership that had mixed reviews, I was able to make an informed decision and choose a seller with a solid reputation.
  • Instant Notifications: Users can set up alerts for specific searches, ensuring they never miss a new listing. I set up notifications for a specific model I was interested in, and I was promptly alerted when a new listing appeared, allowing me to act quickly.
  • Easy Communication: The app facilitates direct communication with sellers through messaging features. This made it easy for me to ask questions about a vehicle's history and condition without the hassle of phone calls.

Real Experience Using "CarGurus: Used & New Cars"

Application Scenarios

As someone who frequently finds themselves in need of a reliable vehicle, I often turn to the CarGurus app during my car-buying journey. Recently, I was in the market for a family-friendly SUV. I started my search while sitting in my living room, scrolling through the app on my tablet. The comprehensive search filters allowed me to specify my preferences, such as the make, model, and price range. I even set alerts for new listings, ensuring I was always in the loop. On weekends, I would use the app to schedule test drives at local dealerships, making the entire process seamless and efficient.

User Experience

The user interface of CarGurus is intuitive and visually appealing. Navigating through the app feels effortless, with well-organized categories and a clean layout. I particularly appreciated the way the app presents information; each listing includes high-quality images and detailed descriptions, making it easy to compare options. The performance is smooth, with quick loading times and responsive features. After using the app for a few weeks, I felt confident in my ability to find the right vehicle. The overall experience was enjoyable, and I found myself returning to the app frequently to check for updates and new listings.

Pricing

CarGurus is free to download and use, which is a significant advantage for budget-conscious users. While the app does offer premium features, such as enhanced search capabilities and additional alerts, the basic functionalities are more than sufficient for most users. I appreciated that I could access a wealth of information without any upfront costs, making it an excellent resource for anyone looking to buy or sell a car.

Updates & Support

The CarGurus app is regularly updated, ensuring that users have access to the latest features and improvements. I noticed that the developers are responsive to user feedback, often implementing suggestions that enhance the overall experience. Customer support is readily available through the app, with a dedicated help section that addresses common questions and concerns. I reached out once with a query about a listing, and I received a prompt and helpful response, which further solidified my trust in the app.

Security & Privacy Review

As an American user, security and privacy are paramount when using any app, especially one that deals with personal data. CarGurus is available on both the App Store and Google Play, which adds a layer of credibility. The app requires users to register with basic personal information, such as an email address, but it does not ask for sensitive data like Social Security numbers or financial information upfront.

In terms of ads and tracking behavior, I noticed that CarGurus does display ads, but they are relevant to my interests and do not feel intrusive. The app also provides options to manage privacy settings, allowing users to control how their data is used. Overall, I felt secure using the app, knowing that my information was handled responsibly and that I had control over my privacy settings.

Pros
  • CarGurus offers a vast selection of both new and used vehicles.
  • Advanced search filters help you find your perfect car quickly.
  • Transparent pricing ensures you get the best deals available.
  • Detailed vehicle history reports build trust and confidence in your purchase.
  • User reviews provide valuable insights from real car buyers.
Cons
  • Limited inventory in certain regions may restrict options for buyers.
  • User interface can be overwhelming for first-time car shoppers.
  • Some listings may have inaccurate pricing or condition details.
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User Reviews

(232K Reviews)
  • Brenda Taggard
    2026/05/17

    CarGurus Take the Pain Out of Shopping for a Car. I've tried all of the car shopping apps, but I keep on going back to CarGurus. Their app is easy to use. The filters are easy to set. They actually work, so I just see the cars that I'm interested in. And, they seem to have a larger selection of cars than the other apps. They put the fun back into shopping for a car. It's hard to decide which car to select. I can only get one.

  • Matthew Koenn
    2026/06/28

    Basic features are broken. You can't create a search for a car unless there's at least one car in your area matching the search, otherwise it disables the search button. Another issue is if I create a search and subscribe to emails, it will spam me daily with "suggested" cars that don't even match the search criteria. It keeps checking the delivery options box on my search even though I didn't save it with it. If that doesn't sound right to you you need to familiarize yourself with your own app.

  • K Moon
    2026/02/07

    They are using your search against you. The price this morning on a car we were looking at last night has increased. I believe it's tied to us because there isn't suddenly interest in this one make/model of car. Either that or they are lowballing to get you to come see the car. Either way, this app allows dealers to bait and switch on price.

  • A Google user
    2020/03/10

    I like this app, save for one GLARING shortcoming: I can't see the cars that I've saved to my list that have been sold, so for example I have 34 saved cars, yet only 21 pull up. I want to be able to see even the ones that sold, so I can look for similar cars/features in the future. Currently, I have no idea which items were sold or taken down of the 13 missing saved cars on my list, and THAT'S frustrating.

  • Li Lin
    2024/10/14

    The listing are mostly from dealers, and there's no indication whether a particular dealer is reliable or not. You know what people say about used car salesmen.. The app itself often have technical glitches. For 2 days in a row it's showing message like "technical difficulties". Once I save a search it starts to send me emails . Not useful app. Seems to be supported by the less than reputable used car industry.

Review Source: Google Play store public user reviews.

FAQ

Can I submit suggestions or feedback to CarGurus: Used & New Cars?

Yes, users can submit suggestions or feedback through the app's support or contact options, which are typically found in the settings or help sections of the app.

Does CarGurus: Used & New Cars collect my personal data?

Yes, CarGurus: Used & New Cars may collect personal data to enhance user experience and improve services, but it adheres to privacy policies to protect user information.

Does CarGurus: Used & New Cars support offline use?

CarGurus: Used & New Cars primarily requires an internet connection to access up-to-date listings and features, so offline use is limited.

How do I cancel my CarGurus: Used & New Cars subscription?

Since the app is free and does not require a subscription for its main features, there is no subscription to cancel. Users can simply uninstall the app if they choose to stop using it.

How much does a subscription to CarGurus: Used & New Cars cost?

The app does not require a subscription for its core features, as it is free to use. However, certain premium features may be available for a fee.

How to use CarGurus: Used & New Cars

Can I reach customer service if I'm having trouble activating my account?

Yes, if you're having trouble activating your account, contact customer service for assistance through their support channels.

How can I activate my CarGurus account after signing up?

To activate your CarGurus account, check your email for a confirmation link and click it to complete the activation process.

How can I check the status of my customer service request?

You can check the status of your request by logging into your CarGurus account and visiting the support section for updates.

How can I contact CarGurus customer service for assistance?

You can reach CarGurus customer service by calling their support number listed on the website or using the live chat feature for immediate help.

How do I update my customer number on CarGurus?

You can update your customer number by logging into your account and navigating to your account settings.

What's New

  • Bug fixes and improvements.
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