4.8 As a frequent traveler for both work and leisure, the Fly Delta app has become an essential part of my journey. I often find myself using it in various scenarios, from booking flights to managing my itinerary. For instance, just last month, I had to book a flight to attend a conference. I was in a rush, and the app's quick booking feature allowed me to secure my ticket while I was on my lunch break. Additionally, I use the app to check in for my flights, which has saved me countless hours at the airport. The convenience of having my boarding pass on my phone means I can travel light and avoid the hassle of printing tickets.
The user interface of the Fly Delta app is sleek and user-friendly. Navigating through the app feels intuitive, with clearly labeled sections for booking, checking in, and managing my trips. The performance is impressive; the app loads quickly, and I’ve never experienced any crashes or significant lag. One of my favorite features is the personalized dashboard that greets me with upcoming flights and relevant travel information. Overall, my experience has been overwhelmingly positive. The app not only meets my needs but often exceeds my expectations, making my travel experience smoother and more enjoyable.
The Fly Delta app is free to download and use, which is a significant advantage for travelers. While there are no hidden fees associated with the app itself, users should be aware that flight prices can vary based on demand and timing. However, the app often provides exclusive deals and discounts for members of the Delta SkyMiles program, making it a cost-effective choice for frequent flyers.
Delta Airlines consistently updates the Fly Delta app to enhance user experience and introduce new features. I appreciate the regular updates that keep the app running smoothly and securely. In terms of support, the app offers a comprehensive help section, and I’ve found the customer service team to be responsive and helpful whenever I’ve had questions or issues. The in-app chat feature is particularly useful, allowing me to get assistance without having to call customer service.
As an American user, security and privacy are paramount when using any app, and Fly Delta does a commendable job in this regard. The app is available on both the App Store and Google Play, ensuring that it meets the necessary security standards for mobile applications. During the registration process, I was required to provide basic personal information, such as my name and email address, which is standard for travel apps. However, I appreciate that the app allows me to manage my privacy settings, giving me control over what data I share.
Moreover, Fly Delta does not bombard users with ads, which is a relief. Instead, the app focuses on providing a seamless travel experience without unnecessary distractions. I also noticed that the app employs tracking behavior to enhance user experience, but it is transparent about this, allowing users to opt-out if they choose. Overall, I feel secure using the Fly Delta app, knowing that my personal information is handled with care and that my privacy is respected.





Very convenient in the obvious ways, but so glitchy in others, I'm not sure if the convenience is worth the stress. ex: my flight got delayed, missed my connection . App says "we've automatically booked you on the next flight- click to accept" I clicked and it was a completely different date/flight/route. Then it decided it was a day later than it was, preventing useful searches. It was resolved on ground, but still added a ton of unnecessary stress.





App frequently will not let me log in with no explanation. Then sends an email with a notification and asks if the notification was useful. When I click on the link to let them know it was not useful, the link doesn't work. Garbage. I'm literally in the airport, my flight has been delayed, the gate has changed the Info on the airport board hasn't been updated and I can't get info from the app because it won't let me log in.





It's a good thing I'm old and chose to also print my boarding passes! App worked great up to the point I needed to board, then required me to login all over again despite my settings set up to save that information and use biometric login. Then, couldn't retrieve my trip and asked me to try later. Super helpful when trying to boad a plane!





this app is the absolute worst. it never saves your progress, and if you have to check something somewhere else you lose all your progress and have to start over from scratch. it is a huge waste of time for everything. They haven't fixed this, but they have made logging in worse. it tries to use biometrics even on your first login when it wouldn't work. and it doesn't have fields that work with password managers. and if you are flipping back and for to get your login info IT RESETS EVERY TIME!





generally good. the system prevented me from buying online for almost a year before sometime figured out it was because my known traveler number expired. Now it seems to work fine, with just a few glitches that usually clear themselves up. The one significant big remaining is that it seems to send flight status notifications really late sometimes. This app team needs higher quality leadership, specifically in systems Use Cases & performance.
Review Source: Google Play store public user reviews.
Yes, Fly Delta collects personal data to provide services and improve user experience, but it adheres to privacy policies to protect user information.
Fly Delta is a free app available for download, and there is no subscription fee to access its basic features.
Yes, Fly Delta requires an internet connection for most of its features, such as booking flights and retrieving flight information, although some features may be accessible offline once downloaded.
Users can contact Fly Delta support through the app by accessing the help section, or by visiting the Delta Air Lines website for additional support and feedback options.
Since Fly Delta does not have a subscription model, there is no need to manage or cancel a subscription, but users can manage their travel reservations directly through the app.
You can contact Fly Delta customer service by calling 1-800-221-1212 or through the app's help section.
Your customer number can be found in your profile section under "My Wallet" or "Profile" in the app.
Open the app and tap "Sign In." Enter your SkyMiles number or email and password.
You can activate your account by signing in with your SkyMiles number or creating a new account through the app.