4.7 




there's nothing wrong with the app. I actually like the app and how easy it is to use. the one star is for the notifications every damn minute. 30 mins to boarding. 29 mins to boarding. 28 mins to boarding. 26 mins to boarding. etc... etc... just chill with the barrage of notifications. 30. 15. 5. Boarding. That's all, and even that is debatable too many.





The app is well made. Some tactics it implements are shameful. For example the prominent "complimentary economy plus" bar. You try. It's for pay. It's a lie. You click it and the small letters say "complimentary economy plus at check in." So you wait for check in and economy plus is still for pay. You go back to this bar and then you see oh it actually says "may be available" so united just didn't feel like making it available. Maybe they will in an hour maybe they won't. shameful scalping.





It keeps crashing, and no latest version or rebooting doesn't make it better. Last year version was a bit better as it didn't crash 99% of time. As of June 2026, it just doesn't work as a quality App. United needs to do a much better job with the App since customers need it while on the road and don't have time to take laptop out to make changes!





it's so hard to book multiple cities for multiple travelers. you first got to assign them as "saved travelers" but this option can't be found under the my profile tab (android). Chat support clearly gives outdated advice, and it's AI too so prepare for circular non-answers, what a disjointed app product! not to mention that it crashes often! hopefully, they don't skimp on actual aircraft and flight safety





United's system has a bug where text alerts to check-in for your flight, when clicked on in an Android email app, take you to the United Airlines app on a screen suggesting you choose a different flight, as if your flight is overbooked and you can no longer fly on it. BUT, it's just an oversight in the link - they need to setup an AI agent to test this path autonomously. Their QA probably doesn't test the alert links that it's time to check-in for your flight the system is texting people.
Review Source: Google Play store public user reviews.
Yes, United Airlines collects personal data as part of their operations, including information needed for bookings, loyalty programs, and customer service improvements.
The United Airlines app is free to download and use, but there are no specific subscription plans that would require a free trial.
Yes, an internet connection is required to access the full functionality of the United Airlines app, including booking flights and checking flight status. However, some features like saved boarding passes may be accessible offline.
You can contact United Airlines support through the app, their official website, or by calling their customer service hotline. Feedback can also be submitted via the app or website contact forms.
Since there are no subscription plans for the app, you do not need to manage or cancel a subscription. However, you can manage your MileagePlus account through the app or website.
You can access customer service by tapping on the "Help" section in the app. It provides options to chat or call customer support.
Open the app and tap "Sign In." Enter your MileagePlus number or email and password, then tap "Sign In" again.
Activation is not required; simply log in with your MileagePlus account or create a new account if you don’t have one.
The customer service number is available in the "Contact Us" section of the app and on their website.