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U-Haul

U-Haul

3.3
Rating
5,000,000+ Downloads
3.9.1 Version
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Information

  • Category: Travel & Local
  • Price: free
  • Age Rating: Everyone
  • Available on: /
  • Developer: U-Haul International
  • Updated on: Jul 6, 2026
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The U-Haul app simplifies your moving experience by providing a seamless platform for renting trucks, trailers, and storage units. With user-friendly features, you can easily reserve equipment, manage your bookings, and access helpful resources for a stress-free move. Whether you're relocating across town or tackling a DIY project, the U-Haul app is your go-to tool for all your moving needs, ensuring convenience and efficiency at your fingertips. Download now and start your journey with ease!

Features & Highlights

The U-Haul app is a powerful tool designed to simplify the moving process, whether you're relocating across town or across the country. Here are some of its standout features:

  • Easy Vehicle Reservations: The app allows you to quickly reserve trucks, trailers, and moving supplies. For instance, when I needed a last-minute truck for a weekend move, I was able to secure a vehicle in just a few taps, saving me time and stress.
  • 24/7 Access to Your Account: With the U-Haul app, you can manage your reservations anytime, anywhere. I found this particularly useful when I had to adjust my pickup time late at night, and the app made it seamless to make changes without needing to call customer service.
  • Moving Supplies at Your Fingertips: The app offers a comprehensive selection of moving supplies, from boxes to packing tape. During my last move, I realized I needed extra packing materials, and I was able to order them directly through the app while packing, ensuring I had everything I needed without making an extra trip.
  • Helpful Moving Tips: U-Haul provides a wealth of resources, including moving tips and checklists. I appreciated this feature as it guided me through the moving process, helping me stay organized and on track.
  • Location Services: The app uses GPS to help you find the nearest U-Haul locations. When I was in a new city and needed to return my truck, the app directed me to the closest drop-off point, making the process hassle-free.

Real Experience Using "U-Haul"

Application Scenarios

As someone who has moved several times in the past few years, I can confidently say that the U-Haul app has become an essential part of my moving toolkit. One of the most memorable experiences was when I had to relocate for a new job. I was overwhelmed with the logistics of packing up my entire life, but the U-Haul app made it manageable. I used it to reserve a truck, order packing supplies, and even find a storage unit for my extra belongings. The app was my go-to resource, and it felt like I had a personal assistant guiding me through the process.

User Experience

The user interface of the U-Haul app is intuitive and user-friendly. Upon opening the app, I was greeted with a clean layout that made navigation a breeze. The feature workflow is straightforward; I could easily switch between reserving a vehicle, ordering supplies, and accessing moving tips. Performance-wise, the app was responsive, with minimal loading times, which is crucial when you're in the midst of a hectic move. Overall, my experience was positive, and I felt a sense of relief knowing that I had all the tools I needed right at my fingertips.

Pricing

U-Haul's pricing is competitive and transparent, which I greatly appreciated. The app provides clear estimates based on the type of vehicle, distance, and duration of the rental. I found that the costs were reasonable, especially considering the convenience of having everything organized in one place. Additionally, there are often promotions and discounts available, which can help save even more money during your move.

Updates & Support

The U-Haul app is regularly updated, which is a testament to their commitment to improving user experience. I noticed enhancements in the app's functionality after a recent update, making it even easier to navigate. Customer support is also readily accessible through the app, with options for live chat and FAQs. I had a question about my reservation, and the support team was quick to respond, providing me with the information I needed without any hassle.

Security & Privacy Review

As an American user, security and privacy are paramount when using any app, and U-Haul takes these concerns seriously. The app is available on both the App Store and Google Play, ensuring that it meets the necessary security standards for mobile applications. During the registration process, I was required to provide basic personal information, such as my name, email, and phone number, which is standard for service apps. However, I appreciated that U-Haul clearly outlines how they use this data, ensuring transparency.

In terms of ads and tracking behavior, I noticed that the app does not bombard users with excessive advertisements, which can often be a turn-off. Instead, it focuses on providing a seamless user experience. U-Haul does collect data to improve their services, but they are upfront about this in their privacy policy, allowing users to make informed decisions about their data. Overall, I felt secure using the app, knowing that my information was handled responsibly.

Pros
  • Affordable rental options for every budget
  • Wide variety of truck sizes available
  • Convenient locations across the country
  • Flexible rental periods to suit your needs
  • Easy online booking and management features
Cons
  • High rental costs can quickly add up
  • Limited availability of certain vehicle sizes
  • Inconsistent customer service experiences reported
  • Hidden fees may surprise renters at checkout
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User Reviews

(17.3K Reviews)
  • Tyler Ring
    2026/07/04

    absolutely horrible. They push everything to be done on this app and it never even works. I can't even sign in. after entering my phone number and clicking sending one time code, it says oops something went wrong. reaching out to support and all they said was "oh we had an update, you need to update your app". well no, it is updated. it is just useless junk. and then they send you text messages with a link, but it doesn't work on web, it requires this non-functioning app.

  • Bryan DiMicelli
    2026/06/06

    this app crashes when you try to sign in to your account. I click the button to sign in, it asks for a verification code from my phone, as soon as the code comes in, the app destabilizes and crashes. This makes actually logging in impossible, which meant we had to do the reservation with the clerk inside, as they now push all reservation activities through an app that doesn't work. I have an S25 ultra, so this was not a result of an obscure or old phone.

  • Dave Vyskocil
    2026/06/17

    This is application is simply riddled with problems. The check-in process tends to hang. It won't accept pictures after several attempts for check-in or check-out. Information about business hours is out-of-date for some locations. The chat features text box blocks the keyboard on some phones, making it useless. The location feature is inaccurate. Poor execution all around.

  • Eivor Ripley
    2026/05/28

    Viewing orders works when it works, but when it comes to uploading the information I get texts and email requests to upload, the app stalls out on a loading screen. I get randomly signed out often. And now, I cannot use the app at all, as I am forced to agree to terms and conditions. When I agree to the terms and conditions, the page moves on to the exact same page of terms and conditions. No matter how many times I agree the app never moves past this.

  • Max Machon
    2026/05/16

    The checkout and return process in the app is riddled with bugs. You can get entirely through the process of submitting and taking pictures of the whole car and it will forget and take you back to the home screen when hitting submit. I would recommend going to a physical location if you can. I spent multiple hours between the app and their support phone line just to get in and out of the truck.

Review Source: Google Play store public user reviews.

FAQ

Does U-Haul collect my personal data?

Yes, U-Haul collects personal data such as name, address, contact information, and payment details to facilitate services and improve user experience, as outlined in their privacy policy.

Does U-Haul offer a free trial or free version?

U-Haul does not offer a free trial or free version; however, their app is free to download, and you only pay for the services you use.

Does U-Haul require an internet connection?

Yes, U-Haul requires an internet connection to access its app features and complete transactions like reservations and payments.

How can I contact support or send feedback for U-Haul?

You can contact U-Haul support through their website's help section, by calling their customer service number, or by using the feedback option within the app.

How do I manage or cancel my U-Haul subscription?

Since U-Haul does not have a subscription model, you can manage or cancel your rental or storage reservations directly through the app or website.

How to use U-Haul

Can I activate my U-Haul account online?

Yes, you can activate your U-Haul account by following the instructions in the activation email sent to you.

Can I log in to my U-Haul account from a mobile device?

Yes, you can log in to your U-Haul account using the mobile website or the U-Haul app.

How can I activate my U-Haul account if I didn't receive the activation email?

If you didn't get the activation email, check your spam folder or request a new activation email through the U-Haul website.

How can I reach U-Haul customer service for help?

You can contact U-Haul customer service by calling their toll-free number or by visiting their website for live chat options.

How do I log in to my U-Haul account?

To log in, visit the U-Haul website and enter your email and password in the login section.

What's New

  • Version 3.11 - What’s NewNew: We've streamlined the login experience for U-Haul Business Account customers.Improved: The Orders tab shows more order history with enhanced filtering.Added: You can now back up content saved in the My Belongings Organizer® tool with Google Photos backup support. Fixed: Minor bug fixes and improvements.
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